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Services
Being present in the IT hardware distribution, Iris saw an opportunity in the high margin IT allied service business and started ‘Iris Care’ which today generates revenues in excess of US$ 1M. Various services offered include:
- Authorized Service Providers (ASP): For HP, Lenovo, Acer and IBM to serve their end customers.
- Warranty Extension: Provides additional warranty to customers through sale of CarePaqs. These care packs are sold by Iris as well as the dealers along with the sale of machines. Last year Iris was awarded the "BEST DISTRIBUTOR" for HP CarePaqs.
- Facilities Management Services: Takes the responsibility to manage the complete computer installation and management of the customer. Iris has 7 certified engineers by IBM & HP on its rolls
As one of the largest domestic national distributors of IT hardware and allied services, Iris brings with the following key benefits:
- A widespread national distribution network (35 branch offices and 18 warehouses) and a well established supply chain network with over 2,000 channel partners
- Strong relationships with most of the premier vendors of IT hardware - IBM, Lenovo, HP, HCL, Microsoft, LG, Raritan and Dell with potential to increase sales many fold by marketing other unexplored product ranges.
- A skilled and professional work force of 237 employees.
- An opportunity to leverage the fastest growing IT hardware sector (CAGR is estimated at 30%)
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